Client Satisfaction Survey Event Photography and Videography Serving Maryland DC and VA.

Customer Satisfaction Survey

 

 

 

 

 

Performance Appraisal

Please read the description of each topic and rate the performance of Event Photography and Videography at your event, using the satisfaction scale immediately following the topic. Our goal is to provide top-notch, professional services, therefore we ask that you explain any aspect of our service that does not warrant an excellent or good rating. Likewise, if there were an aspect of our performance that you were especially pleased with, wed like to hear that too!

Event Date:
Event Type:
Event Location:
Name of Staff Working Your Event:
   
Quality of Customer Service via Telephone: Excellent  Good  Fair  Poor  N/A 
Quality of Customer Service via Internet: Excellent  Good  Fair  Poor  N/A 
Quality of Customer Service at Event: Excellent  Good  Fair  Poor  N/A 
Friendliness of your Staff Member: Excellent  Good  Fair  Poor  N/A 
Promptness of your Staff Member: Excellent  Good  Fair  Poor  N/A 
Professionalism of your Staff Member: Excellent  Good  Fair  Poor  N/A 
Staff Member's Appearance: Excellent  Good  Fair  Poor  N/A 
Staff Member's Cooperation with Other Vendors: Excellent  Good  Fair  Poor  N/A 
Quality of Product: Excellent  Good  Fair  Poor  N/A 
Timeliness of Product: Excellent  Good  Fair  Poor  N/A 
Overall Performance Rating: Excellent  Good  Fair  Poor  N/A 
   
Is there anything specific that can be improved upon?
Additional comments or suggestions?
   
Would you recommend this service to others? Yes  No
May your comments be shared with others? Yes  No
May your name be added to a list of references? Yes  No
May we add your phone number? Yes  No
May we link your email? Yes  No
   
   
Your Name*:  
Your Email*:  
Your Phone Number(s):  
     (Enter letters in black)
   

 
Thank you for your business and your valuable input!

 

 

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 Privacy statement *

We do NOT share information about our customers (or prospective customers) with other companies. Our customer list is NOT for sale. Information about our customers (other than authorized quotations/references) is NOT kept on our web site. Information submitted using this form is emailed directly to us and is NOT kept on our web site.